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Click to play video: 'Wrong number, right attitude: Okanagan couple praised for fielding BBQ calls meant for Napoleon Grills'

1:33 Wrong number, right attitude: Okanagan couple praised for fielding BBQ calls meant for Napoleon Grills

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Wrong number, right attitude: Okanagan couple praised for fielding BBQ calls meant for Napoleon Grills

August 28, 2025

A Summerland couple is being rewarded for their generosity after they became accidental barbecue brand ambassadors this past spring. Their phone number was mistakenly posted as the customer service line for Napoleon Grills and as Sydney Morton reports, instead of hanging up on customers, they helped them.

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