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2:08 WestJet refuses to refund ticket for dying woman

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WestJet refuses to refund ticket for dying woman

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WestJet refuses to refund ticket for dying woman

July 23, 2019

The woman was hoping to visit family in Ontario one last time before her cancer became too much. As Alicia Draus reports, the airline is refusing to refund the ticket because it was purchased as basic fare.

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